DVD Update

Cathe Friedrich

Administrator
[font size="1" color="#FF0000"]LAST EDITED ON Sep-30-00 AT 00:34AM (Est)[/font][p][font size="1" color="#FF0000"]LAST EDITED ON Sep-30-00 AT 00:32 AM (Est)[/font]

Hi Everyone! We want you all to know that we deeply apologize for the DVD
delays. It's understandable that your patience is wearing thin and we
appreciate the fact that you are hanging in there as positively as you
possibly can. Since many of you have kindly suggested that an update of any
kind would be reassuring, we would like to honor that request.
We've had some problems we didn't anticipate with successfully authoring
the DVD's. This has caused the replicator problems with making the "glass
masters". We're using the same studio (Telenium) that films our videos to
do the authoring this time. This is their first DVD project and we're kind
of the guinea pigs. Nevertheless, Telenium has done an outstanding job on
this project and we think you will notice a big difference between the new
DVD's and our last one (Cardio Hits).
For those of you who are interested in the technical details, please read
on. The problem we've been having is with our "DLT' tapes.
These are the tapes that contain the files that the replicator uses to make
the "glass masters". Every time the replicator tried to make the "glass
masters" they would get an error message in reading the DLT tapes. This was
a very unusual error and it has taken several weeks to figure out. We now
know what the problem is and it has been corrected.:) This means that
sometime next week we should go into production. I'll post a further
update next week.
Again, we truly apologize for not making our deadline on this project. We
take pride in always releasing our tapes/dvd's on time. Unfortunately, we
didn't count on the technical problems that we encountered this time.
Thanks for understanding and I look forward to sharing a
promising update with you next week.

Cathe Friedrich
 
Cathe,

How very thoughtful of you to come on here personally to apologize for the delays with the DVD's (and sorry to hear about the technical difficulties you've been having :-().

But, it does sound as though good news (and DVD's) are on the way :D!! I'm one of the crazies who bought both the VHS and DVD versions so of course I have already been enjoying the videos but can't wait to try the DVD options :-jumpy.

Thanks again for the update Cathe...you're the best!!

Lisa
 
Thanks Cathe!

Thank you for being patient with all of us! We know what qualtiy of work you & SNM deliver and it will be worth the wait. Thanks for the update! :)

Your-Friend-In-Fitness, DebbieH
 
Cathe, Thanks so much for the update.... I figured the delay was due to a technical problem beyond your control.... I've been a bit anxious to receive them but not to worry--- I've been busying myself with MIS, BodyMax and PS Series...Yada...Yada... :D

Thanks again,

Lydia :-shy
 

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