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X-TRAIN UK orders

This is a discussion on X-TRAIN UK orders within the Cathe's Newest and Upcoming Workouts forums, part of the Cathe Friedrich Fitness Forums category;; Laura, I certainly don't have anything to really add to this thread other than I am sorry you're having a ...

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  #21  
Old 01-25-2013, 08:11 AM
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Laura,
I certainly don't have anything to really add to this thread other than I am sorry you're having a bad experience ordering from Cathe. It does seem weird that you are getting other DVDs from the US so quickly but not hers. I've always had excellent service from the company. I am sure if you contact them they will help you sort out what the problem is.

Eva
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  #22  
Old 01-25-2013, 08:55 AM
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No arrival my end. Hasn't it been 4 weeks since everything was sent out? I think the most I have ever had to wait was 2.5 weeks!
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  #23  
Old 01-25-2013, 08:57 AM
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Hi Laura, still waiting too. Like you I'll wait another week before I follow up with customer services but definately no more pre-orders for me!
Susan
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  #24  
Old 01-28-2013, 04:40 AM
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Still nothing? I'm giving this until Saturday this week. If there is no sign of DVDs then I will be in touch with customer services. Did all the pre orders get sent out before new year?
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Old 01-28-2013, 08:26 AM
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Hi

I contacted customer services and they've requested I wait until 8 February, as it can take 6 weeks.

Oh well keep waiting.

Laura
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  #26  
Old 01-28-2013, 08:48 AM
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Thanks Laura I will hang on until the 8th. Hopefully our DVDs will arrive before then.


Anna
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  #27  
Old 01-28-2013, 08:54 AM
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Thanks for the update Laura, but 6 weeks...good grief!

Will hang on in there...

Susan
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  #28  
Old 01-29-2013, 08:34 AM
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Halleluhah

Today I received my customs card £19.05 charge. I've paid it so Xtrain should arrive tomorrow. Hopefully the rest of you ladies have received yours.

Laura
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Old 01-29-2013, 01:00 PM
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Great news Laura. Still waiting here but hopeful I won't be waiting too much longer. Ordered some DVDs from Mary today...I wonder which order will arrive first??

Susan
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  #30  
Old 01-30-2013, 04:29 AM
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Glad its turned up Laura. I'm still waiting and have just ordered from Mary today. I too am wondering which will turn up first?
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