Originally Posted by Curt Kapus
Hi upnorthchick and hiho322,
We did not want to compromise the quality of our newest videos, so the specs for them are beyond the specs of the iPod Classics. We created special versions of the videos for iPod 5G, Classics, etc., that will work fine on these devices. You just need to contact customer service for the digital downloads with your purchase information and tell them you need the special links for the iPod 5G versions of our newest DVDs and they will send you a new download link. I will advise them that you will both be contacting them.
Thank you so much!! I will contact customer service.